9:00 - 9:05

Chair’s opening remarks

09:05 - 10:10

Opening panel: Digital transformation and the need for leaders to step up

In this discussion, a collection of government senior managers will discuss their role in supporting the use of digital and data across their agency – and government more widely. This will include examination of the extent to which leaders need to develop their own technology skills and understanding, how they can best enable the work of their colleagues in the DDaT profession, , and how to generate support for transformation from all parts of their organisation.

Sarah Munby, permanent secretary, Department for Science, Innovation and Technology 
Angela MacDonald, second permanent secretary, HMRC 
Susan Acland-Hood, permanent secretary, Department for Education 
Julie Lennard, chief executive officer, DVLA 

Nick Joicey, second permanent secretary at Defra                                                                               Sam Trendall, editor, PublicTechnology (chair)

10:15 - 10:35

Keynote session – An update on government’s digital and data roadmap

Senior digital leaders will provide attendees with an update on delivery of government’s digital and data objectives. This will include examination of progress so far of strategic missions, as well as exploration of some of the challenges encountered and how they have been met, and what to expect over the coming months.

10:35 - 10:45

Networking and coffee

10:45 - 11:05

Sponsor keynote: The role of suppliers in supporting digital public services

This presentation will explore how the tech sector can best support the work of the public sector, by understanding its problems and objectives, and by working as partners – with shared risk and reward – rather than just providers. 

11:10 - 11:35

Q&A: How to transform one government’s largest department

In this onstage Q&A, PublicTechnology will talk to Rich Corbridge, chief digital and information officer at DWP Digital, about the organisation’s work to deliver digital transformation while supporting government’s largest workforce, and providing critical services some of society’s most vulnerable citizens.


Rich Corbridge, chief digital and information officer, DWP Digital 



11:35 - 11:45

Coffee and comfort break

11:45 - 12:30

Panel discussion: Are times too tough for local government transformation?

A panel exploring whether and how local government can continue to innovate and transform, even against the backdrop of a huge funding crunch and a cost-of-living crisis affecting the most vulnerable citizens. This includes discussion of where technology can provide efficiencies, how data and analytics can enhance support for citizens that rely the most on public services, and the role of digital leaders, senior managers, and elected members in enabling digitisation. 


Helen Mary Coomb, cabinet member for resources and transformation, London Borough of Redbridge  
Carol Williams, director of transformation and digital, Walsall Council and vice president, Socitm 
Georgina Maratheftis, associate director, local public services, techUK (chair)

12:30 - 13:15

Lunch and networking

13:15 - 14:05

Roundtable: How to attract and retain in-demand digital skills

This registration-only roundtable will allow attendees to discuss – under Chatham House rules – their key recruitment and retention challenges, and how they can best be met. This will include examination of the how public bodies can compete – financially or otherwise – with private companies, the importance of equity, diversity and inclusion in developing a skilled workforce, and how to incentivise talented staff to stay and progress.

13:15 - 14:05

Sponsor workshop 1 – Demystifying data science and analytics

In this session, experts will explain and take questions on the fundamentals of using data science and analytics technologies and techniques to help organisations better understand their operations and service delivery.

13:15 - 14:05

Sponsor workshop 2 – Keeping on top of legacy risk

This session will feature experts examining how public bodies can begin to upgrade their technology estate and mitigate the biggest cyber risks while continuing to pursue transformation initiatives.

14:05 - 14:15

Coffee break

14:15 - 14:35

Keynote: Putting citizens at the heart of digital government in Scotland

This presentation will look at how public bodies can ensure citizens are kept engaged with – and remain supportive of – tech transformation. This includes focusing on digital inclusion, while also keeping an open dialogue between government and the public, and taking input from ethicists. 


Eilidh McLaughlin, head of Digital Citizen Unit, Scottish Government 


14:40 - 14:55

Procurement trends in public sector tech

Drawing on exclusive research, this session will look at the evolution of contracts and supplier engagements, and how public sector buyers can take advantage.

15:00 - 15:45

Closing panel discussion: Should the public sector believe the AI hype?

This discussion will examine the world’s most unavoidable technology, and what it means – and does not mean – for the public sector. Panellists will examine the risks, opportunities and ethical considerations created by generative AI, as well as how other forms of automation and machine learning can be deployed in operations. 


Matthew Evans, director for markets, techUK

Sam Trendall, editor, PublicTechnology (chair)

15:45 - 16:15

Coffee, cake and networking