Head of User Centred Design, Centre for Digital Public Services (CDPS), Welsh Government
Jo is passionate that public services should be fully inclusive and accessible. Jo joined CDPS as Head of User Centred Design and has previously led complex digital programmes in local and central government.
Prior to joining CDPS, Jo was Head of Delivery for the Welsh Local Government Association. She has also led digital projects and programmes in Content Design London, the Office for National Statistics and Monmouthshire County Council.
She is excited to be working with people across Wales to continuously improve public services for the people who live and work in, and visit, Wales.