Helen Roberts

Digital Director, Department for Work & Pensions

Helen joined DWP Digital in September 2018 having previously worked in a variety of technology and digital delivery roles in organisations including the Bank of England, Experian, and TNT Post Group.

She is currently the Digital Director for Children, Retirement & Counter Fraud, leading teams who look after all of DWP’s digital services in these areas. She is also heavily involved in DWP’s broader service modernisation agenda, shaping the organisation of the future.

Helen’s primary role is to support her teams in delivering, creating an environment they can thrive in, and getting as many blockers out of the way as possible. She is passionate about the immense potential digitalisation has to help improve the services offered.